Introduction
Warden, Inc. (“Warden,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, purchase or use our tracking devices, or subscribe to our services (together, the “Services”).
This is an interim policy. We will publish a more detailed policy tailored to our Services, and we will update the “Last updated” date above when we do. By using the Services, you agree to the practices described here.
Our Location Data Commitment
Location data from your Warden device belongs to you. It is anonymized and protected so that Warden personnel cannot see or access it.
- We do not see or access your device’s location data.
- We do not sell your location data, to anyone, for any purpose.
- We do not share your location data with advertisers, data brokers, or other third parties.
- We do not use your location data for marketing, profiling, or analytics.
We respect the Second Amendment and the privacy of lawful firearm owners. We comply with all applicable privacy laws.
Information We Collect
Apart from location data, we collect only what we need to run the Services:
- Account information: name, email address, phone number, and password.
- Purchase and billing information: shipping and billing address and subscription details. Payment card data is handled by our third-party payment processor; we do not store full card numbers.
- Device information: device serial numbers, activation status, battery level, and connectivity status needed to operate and support your device.
- Website and app usage: IP address, browser type, pages viewed, and similar technical data collected through cookies and comparable tools.
- Communications: messages you send us, such as support requests.
How We Use Information
We use the information above to:
- Provide, activate, and maintain your devices and subscription.
- Process orders, payments, and renewals.
- Respond to support requests and send service notices.
- Improve and secure our website and Services.
We send marketing emails only if you opt in, and you can unsubscribe at any time.
Data Security
We use industry-standard administrative, technical, and physical safeguards, including encryption, to protect your information. No system is perfectly secure, but we work to protect your data against unauthorized access.
Data Retention
We keep personal information only as long as needed to provide the Services. You may ask us to delete your account at any time.
Your Rights and Choices
Depending on where you live, you may have the right to access, correct, delete, or obtain a copy of your personal information, and to opt out of certain processing. To make a request, contact us using the details below. We will not discriminate against you for exercising these rights.
Children’s Privacy
The Services are not directed to anyone under 18, and we do not knowingly collect information from minors.
Changes to This Policy
We may update this policy, including when we publish our full tailored policy. We will post the new version here and update the “Last updated” date. Material changes will be communicated by email or a notice on our website.
Contact Us
Warden, Inc.
Email: luke@wardentrack.com